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Solenoid Valve Trouble Shooting

Solenoid Valve Trouble Shooting & FAQ'a

Solenoid valves are designed for the ON/OFF control 2/2 way or diverting control 3/2 way of liquid or gas media along a pipeline and at some point in its life will break down and fail to work. The trouble shooting guide below gives a probable explanation and solution as to why your solenoid valve has stopped working.

Keep in mind that is a solenoid valve has broken down and stop working after a short period of time there is obviously something about the application that the installed solenoid valve is not suited too. Adversely if your solenoid valve has been working for years it might well be a service or maintenance period is probably overdue.>Over the years we have seen a few of our solenoid valves returned because of apparent RUST problems, but in fact it is not the solenoid valve that is rusting its the rust or metal particles in the water media being controlled. However the same cannot be said for other solenoid valves available on the market today.

Solenoid valve fails to open

Failed Power Supply

  • Check if valve is normally closed (power to open) Or Normally Open (Power to close)
  • Use magnetic detector
  • Lift coil slightly to check if magnetic field is present. Do not remove coil if energised as IT WILL BURN OUT
  • Check contacts
  • Check wire connections and DIN connector.
  • Check fuses

Wrong Voltage

  • Check coil marked voltage is correct for supply.
  • Check voltage tolerances normally +/- 10% however refer to solenoid-valve catalogue.
  • Some coils work on the principle of creating an inrush condition to open the valve, check your power supply is rated for the coil current requirements.
  • Most valves will have cable plugs rated to IP65, ensure cable gland and cable diameter are matched, plug connecting screw correctly tightened and allow cable to drop under cable gland to help prevent ingress of water droplet

Coil Burnt Out

Pressure – Too High

  • Check coil power rating, higher power version may be required.
  • Reduce inlet pressure in line with valve specification as shown in solenoid-valve catalogue

Pressure – Too Low

  • Check inlet/ outlet pressure difference (Differential) is in line with design conditions of the valve. If too low valve will need replacing with 0 rated version. Remember that the downstream side will rise to a higher tank or system, so should also be subtracted from the supply side pressure. Other system demands may also reduce the overall supply pressure and further reduce differentials.

Damaged Armature tube

  • Replace armature tube. See spare parts list in solenoid-valves.com catalogue

Dirt ingress under diaphragm

  • Clean diaphragm or replace if damaged. See spare parts list in solenoid-valve catalogue, maybe fit Y type strainer upstream to filter out suspended particles.

Dirt ingress in armature tube

  • Clean valve armature or replace. Suspended particles of dirt can be filtered out with a strainer, always mount valve with coil upright to reduce wear on the top of the solenoid armature if any dirt gets into the medium. If hard water scale builds up install water softener or dry armature valve from solenoid-valve catalogue, otherwise install Y type strainer to filter out suspended particles.

Corrosion

  • Replace damaged components and check media compatibility with valve.
  • If the armature is pitted due to Cleaning or dosing fluid? Some acids will attack the 430F stainless armature, which is corrosion resistant but not guaranteed to withstand all fluids.

Missing components after maintenance

  • Replace parts according to spares listing as per solenoid-valve catalogue.

Solenoid valve opens slightly

Low pressure

  • Check inlet/ outlet pressure difference (Differential) is in line with valve specification. If too low valve will need replacing with 0 rated version.
  • Remember that the downstream side will rise to a higher tank or system, so should also be subtracted from the supply side pressure.
  • Other system demands may also reduce the overall supply pressure and further reduce differentials.

Damaged or bent armature tube

  • Replace tube. See spare parts available in solenoid-valve catalogue

Dirt ingress under diaphragm

  • Clean diaphragm or replace if damaged. See spare parts list in solenoid-valve catalogue, maybe fit Y type strainer upstream.

Corrosion

  • Replace damaged components and check media compatibility with valve.
  • Do not use EPDM seals on Oils or Fats as the seals will swell and restrict flow. Call technical help line or soak seals overnight to see if it swells up.

Solenoid valve fails to close or partly closes

Residual power to coil

  • Lift coil slightly to check if magnetic field is present.
  • Do not completely remove coil if energised as IT WILL BURN OUT.
  • Check wiring and diagram
  • Check lead connections.

Dirt ingress in pilot hole under coil armature

  • Clean orifice with pin or compressed air.

Manual over ride

  • Check position of manual over ride and adjust if required.

Pressure pulse upstream.

  • Check valve technical data in solenoid-valve catalogue and replace if necessary.

Pressure difference in/out too high

  • Check pressure and flow

Outlet pressure occasionally higher than inlet pressure

  • Check other items in installation.

Damaged or bent armature tube

  • Replace tube. See spare parts available in solenoid-valve catalogue.

Diaphragm inverted

  • Refit diaphragm correctly or replace with new part. See valve spares in solenoid-valve catalogue.

Dirt ingress in armature tube

  • Clean valve armature or replace. If hard water scale build up install water softener or dry armature valve from solenoid-valve catalogue..

Corrosion in pilot orifice

  • Replace damaged components.
  • Check valve specification in suitable for application, see solenoid-valve catalogue.

Valve installed wrong way around

  • Check flow direction is in line with flow direction arrow or in/out markings on ports.

Valve Noise Appears Incorrect

Buzz

  • 50 or 60Hz AC buzz. Use DC valve with rectified connector. See connector’s section in solenoid-valve catalogue.

Water hammer when valve opens

  • Caused by high liquid velocity and high pressure through small pipe bore.
  • Install a closed vertical T piece pipe in before the valve to trap an air pocket to dampen noise.
  • Reduce inlet pressure.
  • Increase pipe size to reduce velocity.

Water hammer when valve closes

  • Caused by high liquid velocity and high pressure through small pipe bore.
  • Ask supplier to reduce closing time of valve. This can be done carefully by increasing slightly (10-20%) the size of the pilot pressure equalising hole in the diaphragm. Too much and valve will not open. Reduce inlet pressure.
  • Reduce inlet pressure.
  • Increase pipe size to reduce velocity.

Difference in inlet/ outlet pressure too high or pulsating pressure line

  • Check valve specification in solenoid-valve catalogue. Check pressure and flow.
  • Check solenoid-valve catalogue for more suitable valve for application.
  • Check other items in installation.

Coil Burnt / Melted or Cold with Power On

Wrong Voltage

  • Check coil marked voltage is correct with power supply.
  • Change coil for correct one if required. See coils section in solenoid-valves catalogue.
  • Check wiring and wiring diagram
  • Check voltage tolerance, normally +/- 10% consult solenoid-valve catalogue.

Coil Short Circuit

  • Check remaining installation for short circuit.
  • Check lead connections at coil and DIN connector.
  • Check wiring and wiring diagram
  • Check for moisture in coil, replace as required.
  • Check IP rating according to technical data in solenoid-valve catalogue

Coil Armature Slow

  • Replace damaged armature, see spares section in solenoid-valve catalogue. Check media compatibility with valve.
  • Bent armature tube, replace accordingly. Dirt in armature tube, clean and fit Y type strainer.

Media Temperature Too High

  • Check media temperature against valve technical data in solenoid-valve catalogue.
  • Move valve to cooler area or increase ventilation around valve & coil.
  • Check you have correct function normally closed or normally open

How do I prove my solenoid valve is or is not rusting?

The proof is easy to obtain, simply wipe away the brown rust and expose the metal surface beneath. If the valve components are rusting there will be visible pitting and corrosion however if the surface can be wiped clean and is shiny without any pitting then the solenoid valve is not rusting, the rust has arrived there from upstream.

Where is the rust in my solenoid valve coming from?

If the valve shows no signs of rusting or corrosion then by pure logical deduction the rust has arrived from upstream equipment or mains water supply. Remember a solenoid valve utilises a magnetic field to operate and any metal or rust impurities in the media will be magnetically attracted to the valve parts. It is most likely that some other valve, pipework or equipment is generating the rust which in turn travels downstream until trapped by a filter or magnetic field. In many cases the mains water supply itself will contain rust particles from old pipelines or slightly contaminated water systems. Solution: install a filtration system, use a non magnetic control valve such as an actuated ball valve or try installing a solenoid valve that requires shorter power on time (I,e, if powered open all day, try using a normally open valve instead to power close).

Solenoid valve sulphurisation problems.

Recently we found rust on the solenoid valve tube. But the funny thing is we did not find any rust before. Can different batches of this stainless steel give different properties? If yes, what can we do to check it?

This is quite typical for 303 stainless steel tubes, that are constructed from a high sulphur free machining grade stainless. You may be having a sulphide problem and not a rusting problem at all. Sulphides will bloom to the surface when exposed to moisture and look very similar to rust. Try soaking the part in 10% NaOH (Sodium Hydroxide) overnight and see if it goes away. If it does go away or wipes off it is sulphides, not rust.

Water Hardness the affects on Solenoid Valves.

Hard water under a threshold of 20-25 French degrees the valve should not be affected by scale build ups provided that the system undergoes regular servicing. Nickel plated bodies and covers offer a better response.

If you are aware of possible scale build ups then you should have equipped the plant with a water softening system, since water treatment is the only solution to be recommended and will prevent lime scale build up in all other systems.

French degrees (°f) (shares symbol with degree Fahrenheit, but in lower case) - conversion to mg/L calcium: divide by 0.25. One degree French corresponds to one part calcium carbonate in 100,000 parts of water.

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